Last updated: October 2025

Welcome to MS GOODS. These Terms and Conditions (“Terms”) govern your use of our website, platform, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Changes to These Terms

MS GOODS reserves the right to update, amend, or replace these Terms at any time. Any changes will take effect upon posting on our website. It is your responsibility to review these Terms regularly. Continued use of our website after any update constitutes acceptance of the revised Terms.

2. Access and Service Fees

Access to our website and basic features is free.
We may offer premium features, subscription services, or specialist logistics solutions (e.g. 3PL, fulfilment, or freight forwarding) for a fee. Fees and charges will be clearly stated at the time of purchase or subscription.

We may, at our discretion and with prior notice on our website, introduce, modify, or discontinue features, services, or pricing. You agree to pay any applicable fees and taxes for continued use of paid services.

We are not liable for any charges incurred by you, including overdraft fees or transaction costs, arising from authorised billing under these Terms.

3. Payment & Security

Our site is protected by SSL encryption. All online payments are securely processed via our trusted payment gateway, PayPal.

We take reasonable precautions to safeguard your order and payment details. However, unless caused by our negligence, MS GOODS is not liable for unauthorised access or loss of information transmitted electronically.

4. Your Information & Privacy

We handle your personal data in compliance with the UK GDPR and the Data Protection Act 2018.

“Your Information” refers to any data or content you provide through our website, including registration details, uploaded documents, or correspondence.
You are solely responsible for ensuring the accuracy and legality of Your Information.

Public Information refers to content visible to other users or the public (e.g. name, business name, location).
Private Information refers to data visible only to you and MS GOODS.

You acknowledge that publicly shared content may be indexed by search engines or syndicated to third-party platforms.

You may request removal or correction of your data by contacting contact@msgoods.co.uk. Deleted data may remain in secure backups for a limited period for legal or security purposes.

For full details, please review our Privacy Policy.

5. Data Protection Principles

In accordance with UK GDPR, personal data shall:

Be processed lawfully, fairly, and transparently.
Be collected for specified, explicit, and legitimate purposes.
Be adequate, relevant, and limited to what is necessary.
Be accurate and kept up to date.
Be retained only as long as necessary.
Be processed securely, protecting against unauthorised access or loss.
Not be transferred outside the UK without adequate safeguards.

6. Restrictions & Acceptable Use

When using our platform, you agree that Your Information and conduct will not:
(a) Be false, misleading, or fraudulent.
(b) Infringe intellectual property or privacy rights of others.
(c) Violate any applicable UK laws or regulations.
(d) Contain defamatory, obscene, or harmful material.
(e) Include viruses, malware, or malicious code.
(f) Create liability or disrupt our services or suppliers.
(g) Contain unauthorised links or promotional content.

You must provide a valid, up-to-date email address and keep your account details accurate.

We reserve the right to suspend or terminate access if you breach these Terms or engage in prohibited conduct.

7. Intellectual Property

All website content, including text, graphics, logos, and software, is owned or licensed by MS GOODS. You may not copy, modify, distribute, or reproduce any content without prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, MS GOODS shall not be liable for any indirect, incidental, or consequential loss arising from use of our website or services, including loss of profits, business interruption, or data loss.

Nothing in these Terms limits liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.

9. Indemnity

You agree to indemnify and hold harmless MS GOODS, its directors, and employees from any claims, losses, or liabilities arising from your breach of these Terms or misuse of our services.

10. Contact Information

For all enquiries, please email: contact@msgoods.co.uk or use the contact form on our website.
We aim to respond within one working day.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

12. Additional Services

We offer multimodal and combined transportation solutions for supply chain optimisation. Terms for such services may vary and will be provided in service-specific agreements.